DELIVERY DETAILS

 For DUBAI deliveries

-  Orders AED 300 or less

  • AED 16 Express Same day delivery for orders placed by 4pm, 7 days a week
  • AED 35 for Concierge Orders, please allow 2 - 3 days for delivery 

- Orders over AED 300

  • AED 10 Express Same day delivery for orders placed by 4pm, 7 days a week
  • AED 35 for Concierge Orders, please allow 2 - 3 days for delivery 

- Orders over AED 350

  • Free Delivery is available, please allow 3 -4 days 

 For UAE wide outside of Dubai

- Orders AED 300 or less

  • AED 20 Express Same day delivery for orders placed by 2pm, 7 days a week

- Orders over AED 300 

  • AED 16 Express Same day delivery for orders placed by 2pm, 7 days a week

- Orders over AED 350

  • Free Delivery

 

General Delivery details

  • Our courier partner Ahoy delivers until 10pm, 7 days per week, across the UAE
  • Orders received prior to 4pm (Dubai) and 2pm (UAE wide) will be dispatched same day and delivered the same day, subject to delivery availability
  • Orders received after these cut off times will be dispatched the following morning
  • Please note orders for multiple pairs of shoes may take slightly longer to dispatch. If you require your order for multiple pairs in a hurry please select the
Priority Processing option to ensure we process it as fast as possible 

    We offer a free In Store Pick Up service from our stores at

    • The Courtyard
    • Dubai Marina Mall

    Please wait for an email confirmation that your order is ready for collection prior to arriving for collection, generally this is within 4 working days. 

    International shipping is available, please enter your country at checkout and the rates will automatically calculate. Delivery is approximately 5 - 10 days depending on location. 

    As we are a UAE based business, all duties and charges applied by your country’s Customs Service once it has reached your destination must be paid by the recipient. Shoeq does not have any control over these charges and are not responsible for either calculation or payment of international duties.