SHIPPING INFORMATION

For all UAE orders over AED 300

  • Free courier UAE wide
  • Or our Shoeq Concierge service for just AED 25. 

For UAE orders AED 300 or less,

  • AED 18 courier delivery fee UAE wide
  • Or our Shoeq Concierge service for AED 35

Delivery details

  • Within Dubai our courier partner delivers until 8pm, 6 days per week. Delivery is generally not available on Friday's or public holidays, however if you have an urgent request please contact us and we will accomodate where possible. 
  • Orders received prior to 3pm will be dispatched same day, delivery is generally the next working day, subject to delivery availability
  • Please note orders for multiple pairs of shoes may take slightly longer to dispatch
  • Within the broader UAE, outside of Dubai, delivery is generally 2-3 working days. 

We offer a free In Store Pick Up service from our stores at

  • The Courtyard
  • Dubai Marina Mall
  • Nakheel Mall

Please wait for an email confirmation that your order is ready for collection prior to arriving for collection, generally this is within 4 working days. 

International shipping is available. As we are a UAE based business, all duties and charges applied by your country’s Customs Service once it has reached your destination must be paid by the recipient. Shoeq does not have any control over these charges and are not responsible for either calculation or payment of international duties.